Shipping policy

Processing Time:

  • All orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the following business day.

Shipping Rates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer flat-rate shipping options for domestic and international orders.

Shipping Methods:

  • We currently offer standard shipping options.
  • For expedited shipping or special requests, please contact our customer service team at ShopLionBeyond@gmail.com

Delivery Time:

  • Estimated delivery times are provided at checkout based on your location and chosen shipping method.
  • Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances or carrier issues.

Order Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your order using the provided tracking number on our website or the carrier's website.

International Shipping:

  • We ship to select international destinations. International shipping rates and delivery times vary based on the destination.
  • Please be aware of any customs duties or taxes that may apply to your order upon arrival. These charges are the responsibility of the customer.

Lost or Stolen Packages:

  • Lion-Beyond is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure and accurate.
  • If you believe your package is lost or stolen, contact the carrier directly with your tracking information. If further assistance is needed, reach out to our customer service team.

Shipping Address:

  • It is the responsibility of the customer to provide an accurate and secure shipping address.
  • Orders with incorrect or incomplete addresses may be subject to delays or returns. Additional shipping charges may apply for reshipment.

Returns Due to Shipping Issues:

  • If an order is returned to us due to issues with the shipping address or delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply.

Contact Information:

  • For any questions or concerns regarding your order or shipping, please contact our customer service team at ShopLionBeyond@gmail.com.

By shopping with Lion-Beyond, you agree to and accept the terms outlined in this Shipping Policy. We appreciate your understanding and cooperation. Happy shopping!